Proper care of the battery and mechanical components keeps your Advance-E reliable for years and protects the manufacturer warranty.
Battery Performance
Under normal home use, a fully charged battery on the Advance-E typically provides multiple transfers before needing a recharge. Actual number of lifts varies with patient weight and how high you raise the boom.
Best Charging Practices
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Charge the battery fully before first use.
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Recharge after each day of use or when the indicator shows low power.
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Avoid completely draining the battery on a regular basis.
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Use only the genuine Joerns charger that comes with the lift.
Daily / Weekly Maintenance Checklist
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Inspect the spreader bar and attachment points
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Check casters for hair or debris
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Wipe down the frame and boom
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Test the emergency stop and lowering functions
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Listen for unusual noises during operation
Common Replacement Parts
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Actuator: Electric Actuator Stroke | 350mm for Advance Patient Lift
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Hand control: Handset Pendant Control for Advance
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Spreader bar: 6-Point Spreader Bar Assembly for Hoyer Advance
When to Contact Support
If the lift stops responding, makes unusual noises, or the battery no longer holds a charge, contact us before attempting major repairs. Using non-genuine parts can affect performance and warranty coverage.
Related Higher-End Option
If you prefer a lift with more advanced monitoring features, compare the Advance-E with the Hoyer Presence Pro 500, which includes Smart Monitor technology.
Questions About Parts or Service?
Email support@myhoyerlift.com or call 877-33-HOYER. We stock genuine Joerns Hoyer parts and can help you keep your Advance-E in excellent working condition.
