The Presence Pro 500 includes Hoyer Smart Monitor technology that tracks usage and provides service reminders. Proper care keeps the lift reliable and protects the warranty.
Smart Monitor Benefits
The Smart Monitor displays lifting activity and alerts you when service is recommended. This helps maintain compliance and extends the life of the equipment, especially in higher-use environments.
Battery System
The Presence comes with dual 24V rechargeable batteries and an off-board charger. Best practices:
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Keep one battery charging while the other is in use when possible
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Avoid deep discharges
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Charge fully after each day of heavy use
Maintenance Checklist
Daily
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Inspect sling attachment points
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Check casters for debris
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Test emergency functions
Weekly / Monthly
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Wipe down frame and boom
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Verify Smart Monitor readings
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Inspect for unusual noises or play in the joints
Common Genuine Parts
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Spreader bars (4-point and 6-point options listed above)
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Compatible slings such as the Hoyer Full Back Padded Loop Sling
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Related higher-capacity option: Hoyer Calibre 850 lb Bariatric Lift
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More portable alternative: Hoyer Advance-E 340
Service Support
If the Smart Monitor shows a service reminder or the lift behaves unusually, contact us before attempting major repairs. Using non-genuine parts can affect performance and warranty coverage.
Call 877-33-HOYER or email support@myhoyerlift.com for parts, battery replacements, or technical questions.
